Omnierax Technologies Private Limited ("Omnierax," "we," "our," or "us"), registered at B-52, Sector 63, Noida, Uttar Pradesh 201301, India, is committed to protecting the privacy and security of personal information in a manner consistent with the high-trust standards we maintain for every aspect of our platform and organization.
This policy describes processing in connection with omnierax.com, our marketing activities, customer and partner engagements, and recruitment processes. It does not describe processing within Omnierax platforms deployed for customers — that is governed by the customer's privacy policy and the applicable Data Processing Agreement.
If you have questions this policy does not answer, contact privacy@omnierax.com.
1Who This Policy Applies To
This policy applies to website visitors, prospective customers and partners, customers and customer personnel, partners and partner personnel, recruitment candidates, and supplier/vendor personnel.
1.1Website Visitors
1.2Prospective Customers and Partners
1.3Customers and Customer Personnel
1.4Partners and Partner Personnel
1.5Recruitment Candidates
1.6Supplier and Vendor Personnel
This policy does not apply to end users of customer deployments (governed by the customer's privacy policy and the Data Processing Agreement) nor to employees in the context of employment (covered by a separate Employee Privacy Notice).
2What Personal Information We Collect
2.1Information You Provide Directly
Contact and Identity Information: name, job title, organization, work email, phone, country/region, and any free-text content you submit.
Communication Content: records of email, telephone, or other correspondence.
Recruitment Information: CV/resume, cover letter, work history, education, certifications, references.
Event Registration: dietary, accessibility, and other logistical information.
2.2Information We Collect Automatically
Website Usage Data: IP address (used to derive approximate geographic location), browser type/version, operating system, referring URL, pages visited, time/duration, performance metrics.
Cookies and Tracking Technologies: as described in the Cookie Policy.
Form Interaction Data: which fields you complete, skip, and time spent — used to improve form design.
2.3Information from Third Parties
Public business information, partner referrals, and firmographic enrichment services keyed on your organization's email domain rather than individual personal data.
2.4Special Category Data
We do not intentionally collect special category data. Security clearance information you optionally disclose in a briefing request is access-restricted to personnel with need-to-know, excluded from general marketing databases, and deleted from active systems within 90 days of engagement conclusion.
3How We Use Personal Information
3.1Responding to Inquiries and Requests
3.2Marketing and Business Development
3.3Research and Intelligence Brief Preparation
3.4Website Operation and Improvement
3.5Trust Portal and Documentation Access
3.6Event Management
3.7Recruitment
3.8Legal and Compliance Obligations
3.9Security and Fraud Prevention
4Legal Basis for Processing (EU/UK GDPR)
| Processing Activity | Legal Basis |
|---|---|
| Responding to direct inquiries | Legitimate interests / Pre-contractual steps |
| Marketing to business contacts | Legitimate interests (with opt-out) |
| Marketing with consent requirement | Consent |
| Briefing preparation | Legitimate interests |
| Website operation and improvement | Legitimate interests |
| Trust Portal access management | Contract / Legitimate interests |
| Recruitment | Pre-contractual steps / Consent for future retention |
| Legal compliance | Legal obligation |
| Security and fraud prevention | Legitimate interests / Legal obligation |
Where we rely on legitimate interests, we have conducted a balancing assessment. Summaries are available from privacy@omnierax.com.
5How We Share Personal Information
5.1We Do Not Sell Personal Information
5.2Service Providers
5.3Partners
5.4Business Transactions
5.5Legal Requirements
5.6Security Emergencies
6International Transfers
Omnierax is headquartered in India. For transfers from the EEA/UK, we use Standard Contractual Clauses, binding corporate rules where applicable, and derogations where they apply. Transfer Impact Assessments are available for transfers to high-risk jurisdictions. For transfers from India, we comply with the Digital Personal Data Protection Act, 2023.
7Data Retention
| Category | Retention |
|---|---|
| Website visitors (analytics data) | 13 months from collection |
| Briefing requests (not converted) | 3 years from last engagement |
| Briefing requests (converted to customer) | Customer relationship + 7 years |
| Marketing contacts | Active engagement + 2 years, or until unsubscribe |
| Research download registrations | 3 years from last engagement |
| Event registrations | 3 years from event date |
| Recruitment (successful) | Employment + as required by law |
| Recruitment (unsuccessful, consent) | 18 months from application |
| Recruitment (unsuccessful, no consent) | 6 months from application |
| Trust Portal users | Access relationship + 2 years |
| Customer contact data | Contract + 7 years |
8Individual Rights
Depending on your location, you may have rights to access, rectification, erasure, restriction, portability, objection, human review of automated decisions, and withdrawal of consent.
To exercise any right, email privacy@omnierax.com with subject "Privacy Rights Request." We respond within 30 days (GDPR) or the applicable period under other frameworks. Identity verification may be required.
Right to Complain: Data Protection Board of India (IN), EU Member State supervisory authority (EU), Information Commissioner's Office (UK).
9Security
We implement technical and organizational measures appropriate to processing risks, reviewed regularly. No system is 100% secure — if you suspect compromise contact security@omnierax.com. We notify affected individuals and supervisory authorities of high-risk breaches within required timeframes.
10Cookies
See the Omnierax Cookie Policy for full detail on categories, purposes, retention, and management.
11Children's Privacy
The Omnierax website is directed to professionals and not intended for individuals under 18. We do not knowingly collect data from minors. Contact privacy@omnierax.com if you believe we have.
12Changes to This Policy
We update this policy when practices change materially, when applicable law changes, or to improve clarity. Material changes are communicated by updating the "Last Updated" date, publishing a change notice, and notifying individuals by email where appropriate.
13Contact
Data Controller: Omnierax Technologies Private Limited, B-52, Sector 63, Noida, Uttar Pradesh 201301, India.
Privacy Team: privacy@omnierax.com
EU/UK Representative & DPO: details to be populated upon appointment.